Return, Refund & Cancellation Policy

At Vybe Can, every dessert is freshly prepared to order using premium ingredients. As our products are perishable food items, we do not accept returns or offer refunds once an order has been prepared or delivered.

Returns

Due to the perishable nature of our products, all sales are final. We do not accept returns on any food or beverage items.

Refunds

We do not offer refunds for:

• Change of mind

• Taste preferences

• Incorrect orders placed by the customer

• Failed delivery due to an incorrect address or unavailable recipient

If you receive the wrong product, a damaged item, or a product with a quality issue, please contact us within 2 hours of delivery at anto@vybeuniversefoods.com with your order number and clear photos. We will review the issue and, if verified, offer an appropriate resolution at our discretion.

Order Cancellation

Orders may be cancelled only before they are fulfilled.

Once your order status changes to Fulfilled, Packed, or Out for Delivery, it cannot be cancelled, modified, or refunded, as your dessert has already been freshly prepared.

To request a cancellation before fulfilment, please contact us immediately at anto@vybeuniversefoods.com.

Damaged or Incorrect Orders

Please inspect your order upon delivery. If your order arrives damaged, defective, or you receive the wrong item, contact us within 2 hours of receiving your order. Include your order number and photos so our team can investigate and assist you promptly.

Contact Us

If you have any questions regarding your order or this policy, please contact us at:

Email: anto@vybeuniversefoods.com